Community Engagement Manager

Ballys Chicago Operating Co LLC; Chicago (IL); On-site; USD 86,000 - 100,000; Full time

Benefits offered by this job

Garage parking

Job summary

Bally's Chicago Operating Co LLC is seeking a Community Engagement professional to represent Bally's at community meetings, build strategic relationships, and oversee cross-functional initiatives. The role requires leading teams, tracking outcomes, and ensuring high-quality execution across events and partnerships.

The ideal candidate has 3–5 years in community relations or related fields, strong communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Minimum 3–5 years of experience in community relations, public affairs, stakeholder engagement, nonprofit management, event planning, or corporate social responsibility.
• Strong written and verbal communication, presentation, and relationship management skills.
• Demonstrated ability to manage multiple projects, events, and deadlines simultaneously.
• Experience working with community organizations, civic leaders, workforce development partners, and diverse stakeholder groups.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Strong analytical and strategic planning skills with the ability to translate community priorities into measurable business outcomes.

Responsibilities

• Represent Bally's at community meetings, workforce development initiatives, charitable events, conferences, and stakeholder engagements as a professional ambassador.
• Track program performance, partnership outcomes, and community engagement metrics, providing regular updates to leadership.
• Provide leadership and direction to team members, interns, volunteers, and event staff to ensure high-quality execution.
• Build and maintain strategic relationships with community organizations, educational institutions, workforce agencies, nonprofit partners, and government officials.
• Coordinate cross-functional projects and stakeholder partnerships to ensure successful delivery of community engagement objectives.
• Support Host Community Agreement initiatives, sponsorships, contracts, and other community-related commitments.
• Lead the planning and execution of community engagement initiatives, sponsorship activations, volunteer programs, and public-facing events.
• Manage event operations, including logistics, vendor coordination, staffing, materials, registrations, and post-event reporting.
• Assist in the development of presentations, reports, correspondence, and communication materials to support community engagement strategies and stakeholder communications.
• Support the administration and monitoring of community engagement budgets, expenditures, calendars, and documentation to ensure effective resource management.

Skills

Communication

Public speaking

Relationship mgmt

Project mgmt

MS Office

Job description

• Represent Bally's at community meetings, workforce development initiatives, charitable events, conferences, and stakeholder engagements while serving as a professional ambassador for the organization.
• Track program performance, partnership outcomes, and community engagement metrics, providing regular updates and recommendations to leadership
• Provide leadership and direction to team members, interns, volunteers, and event staff to ensure high-quality execution.
• Build and maintain strategic relationships with community organizations, educational institutions, workforce agencies, nonprofit partners, and government officials.
• Coordinate cross-functional projects and stakeholder partnerships to ensure successful delivery of community engagement objectives.
• Support Host Community Agreement initiatives, sponsorships, contracts, and other community-related commitments.
• Lead the planning and execution of community engagement initiatives, sponsorship activations, volunteer programs, and public-facing events.
• Manage event operations, including logistics, vendor coordination, staffing, materials, registrations, and post-event reporting.
• Assist in the development of presentations, reports, correspondence, and communication materials to support community engagement strategies and stakeholder communications.
• Support the administration and monitoring of community engagement budgets, expenditures, calendars, and documentation to ensure effective resource management and timely fulfillment of organizational commitments.

Compensation:

• $92,875 annual salary

Additional Benefits:

• $7 Daily Garage Parking

Physical Demands & Work Environment:

• Requires frequent local travel and occasional regional travel in support of community engagement initiatives, stakeholder meetings, and corporate events.
• Requires a flexible schedule, including evenings, weekends, and holidays, to support property operations and community engagement activities.
• Frequently interacts with employees, guests, community organizations, civic leaders, elected officials, workforce development partners, and other stakeholders.
• Regularly attends and represents Bally's at community meetings, charitable events, sponsorship activations, volunteer activities, conferences, galas, and other public-facing engagements.
• Works in a combination of corporate office, casino, event, and community-based environments.
• Frequently stands and walks for extended periods while working in the casino, attending events, conducting site visits, and participating in community functions.
• May be required to lift, carry, and transport event materials, promotional items, signage, and supplies weighing up to 30 pounds.
• Regularly operates standard office equipment, including computers, mobile devices, audiovisual equipment, and presentation technology.
• Must be able to travel independently to various community, corporate, and event locations.
• Requires the ability to communicate effectively with diverse audiences in both individual and group settings.
• The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Experience

Required

Minimum 3–5 years of experience in community relations, public affairs, stakeholder engagement, nonprofit management, event planning, or corporate social responsibility.

Strong written and verbal communication, presentation, and relationship management skills.

Demonstrated ability to manage multiple projects, events, and deadlines simultaneously.

Experience working with community organizations, civic leaders, workforce development partners, and diverse stakeholder groups.

Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Strong analytical and strategic planning skills with the ability to translate community priorities into measurable business outcomes.

Must maintain a professional appearance and serve as a positive ambassador for Bally's Corporation.

Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board

Must be 21 years of age or older

Preferred

Ability to communicate effectively in more than one language is preferred; however, bilingual skills are not required for this position.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.