Community Engagement & Events Assistant

associacareers; Charleston (NJ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Disability Insurance

Wellness programs

Job summary

Associa is seeking a proactive Community Manager Assistant to support community management across our managed properties in New Jersey. You will act as a liaison between residents and the property management team and assist in organizing events to promote a positive living environment.

You will handle inquiries, maintain records, and help with communications while curating social media updates to engage residents online.

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong business correspondence skills (grammar, structure, punctuation).
• Knowledge of customer service best practices and conflict resolution.
• Ability to maintain confidentiality and discretion.
• Capable of prioritizing, managing time, and meeting deadlines.
• Able to interpret verbal and written instructions.

Responsibilities

• Act as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment.
• Assist in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications.
• Help curate and maintain social media platforms to promote community events, share updates, and engage with residents online.
• Collaborate with the Community Manager to ensure effective communication channels between residents, management, and other stakeholders.

Skills

Customer service

Time management

Communication

Conflict resolution

Discretion

Instruction interpretation

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Associa is seeking a proactive Community Manager Assistant to support community management across our managed properties in New Jersey. You will act as a liaison between residents and the property management team and assist in organizing events to promote a positive living environment.

You will handle inquiries, maintain records, and help with communications while curating social media updates to engage residents online.