Assistant Community Association Manager

associacareers; Fairfield (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Wellness Programs

Professional Development

Job summary

Associa, a leading property management company, is seeking a Community Manager Assistant in New Jersey to support our community management initiatives across managed properties. You will interact with residents and assist in operations to maintain a positive living environment.

The role emphasizes communication, event coordination, record-keeping, and social media engagement to promote events and updates. Candidates should bring a year of customer service experience and proficiency with

Qualifications

• High School Diploma or GED is required.
• Minimum one year of customer service experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication with professional grammar.

Responsibilities

• Serve as liaison between residents and management, addressing concerns and organizing events.
• Assist in day-to-day operations, manage inquiries, maintain records, and coordinate communications.
• Help curate social media to promote events and engage residents online.
• Collaborate with the Community Manager to ensure effective communication channels among residents, management, and stakeholders.

Skills

Customer service

Communication

Conflict resolution

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Are you passionate about fostering vibrant communities and ensuring residents' satisfaction? Join our dynamic team at Associa, a leading property management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Community Manager Assistant to support our community management initiatives.

What We Offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How Our Employees Make an Impact:

Our Community Manager Assistants play a crucial role in fostering a sense of community within our managed properties. Such responsibilities include:

• Act as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment.
• Assist in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications.
• Help curate and maintain social media platforms to promote community events, share updates, and engage with residents online.
• Collaborate with the Community Manger to ensure effective communication channels between residents, management, and other stakeholder

• High School Diploma or GED.
• Minimum one year experience in customer service.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of customer service best practices and conflict resolution techniques at a proficient level.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Able to prioritize, manage time, and meet deadlines.
• Able to interpret verbal and/or written instructions at a proficient level.