Community-Driven Personal Banker | Growth & Service Excellence

Dieterich Bank; Waterloo (IL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

Life Insurance

401(k) Plan

Employee Assistance Program

Profit Sharing

Discretionary Bonus

Paid Time Off

Volunteer Time

Job summary

Dieterich Bank is seeking a Retail Banker at the Waterloo Downtown branch. As a Personal Banker, you will be the face of the bank, helping customers achieve their financial goals while delivering exceptional service and building lasting relationships.

Join a community-focused organization with a strong emphasis on work-life balance and opportunities to grow within a multi-location Illinois network.

Qualifications

• 1-3 years of customer-facing service experience, preferably in banking.
• Strong communication and relationship-building skills.
• Proficiency with technology and digital banking tools.

Responsibilities

• Build strong customer relationships through outstanding service.
• Open and maintain customer accounts.
• Process deposits, withdrawals, loan payments, and check cashing.
• Assist customers with online and mobile banking.
• Address account maintenance requests and fraud inquiries.
• Identify needs and recommend products and services.
• Support branch operations and maintain policy compliance.

Skills

Customer service

Communication

Attention to detail

Teamwork

Technology skills

Education

Associate degree in Business or related field

Tools

Microsoft Office

Online banking

Mobile apps

Job description

Dieterich Bank is seeking a Retail Banker at the Waterloo Downtown branch. As a Personal Banker, you will be the face of the bank, helping customers achieve their financial goals while delivering exceptional service and building lasting relationships.

Join a community-focused organization with a strong emphasis on work-life balance and opportunities to grow within a multi-location Illinois network.