Community Director: Resident Experience & Operations

Elmington Property Management; Tupelo (MS); Presencial; USD 52 000 - 72 000; Tempo integral

Resumo da oferta

Bedrock Property Management in Tupelo, MS is seeking a Community Director for Monarch Creek LIHTC property. You will lead day-to-day operations, oversee staff and vendors, and drive leasing, maintenance, and financial performance to ensure resident satisfaction.

The role requires strong communication, team leadership, and a focus on occupancy targets, with a commitment to fair housing standards and exceptional customer service. Travel is possible for property oversight as needed.

Qualificações

• Exceptional verbal and written communication skills.
• Strong organizational skills to manage multiple priorities.
• Commitment to excellent customer service and resident satisfaction.
• Knowledge of fair housing and local property laws.
• Experience leading a team and meeting occupancy and revenue goals.
• Ability to mentor staff and model company values.

Responsabilidades

• Provide exceptional service and create a welcoming environment for residents.
• Manage daily financial reports and property performance.
• Ensure compliance with federal fair housing laws and company policies.
• Mentor and supervise onsite staff and vendors.
• Drive leasing performance and resident retention.
• Coordinate maintenance requests and property operations.

Conhecimentos

Communication skills

Organizational skills

Customer service

Revenue targets

Staff leadership

Vendor relations

Attention to detail

Active listening

Goal achievement

Formação académica

2+ years property management experience

Descrição da oferta de emprego

Bedrock Property Management in Tupelo, MS is seeking a Community Director for Monarch Creek LIHTC property. You will lead day-to-day operations, oversee staff and vendors, and drive leasing, maintenance, and financial performance to ensure resident satisfaction.

The role requires strong communication, team leadership, and a focus on occupancy targets, with a commitment to fair housing standards and exceptional customer service. Travel is possible for property oversight as needed.