Community Credit Union Operations Lead: Loans & Service

Cu Today, Llc; Norfolk (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

Norfolk Community FCU in Norfolk, VA is seeking an Operations Manager to lead daily operations and shape office procedures within a close-knit community credit union with a long history.

You will oversee consumer and real estate loan operations, collections, and member support, while maintaining and enhancing ACH, share drafts, card processing, online banking, and bill pay procedures to serve over 3400 members.

Qualifications

• 5+ years in the financial industry (credit union experience preferred).
• At least 5+ years of collection experience.
• Strong critical thinking and knowledge of credit union operations.
• Excellent communication and loan underwriting knowledge.

Responsibilities

• Manage daily operations of the credit union and establish office procedures.
• Oversee and enhance consumer loans, real estate loans, and collections.
• Oversee ACH, share drafts, debit and credit card maintenance, online banking and bill payer procedures.

Skills

Financial industry experience

Collections experience

CU operations knowledge

Loan underwriting knowledge

Communication skills

Job description

Norfolk Community FCU in Norfolk, VA is seeking an Operations Manager to lead daily operations and shape office procedures within a close-knit community credit union with a long history.

You will oversee consumer and real estate loan operations, collections, and member support, while maintaining and enhancing ACH, share drafts, card processing, online banking, and bill pay procedures to serve over 3400 members.