Vice President, Loan Operations

Maine Credit Unions; Bath (ME); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

Life insurance

401(k) with employer match

Paid time off

Birthday off

Wellness incentives

Job summary

Midcoast FCU in Bath, ME, seeks a Vice President of Loan Operations to lead our consumer, indirect, and real estate loan operations and servicing. This hybrid role focuses on building a high-performing team, improving workflows, and delivering an exceptional member experience.

You’ll drive lending strategy, oversee risk and compliance, and partner with across the credit union to ensure accurate, efficient operations. Compensation is commensurate with experience.

Qualifications

• 5–10 years of progressively responsible lending or related financial-services experience.
• Experience leading and developing employees.
• Strong knowledge of consumer lending and loan operations.
• Ability to balance member needs, service, compliance, and risk.
• Strong communication, analytical, organizational, and decision-making skills.
• Continuous-improvement mindset and comfort using technology to improve operations.
• Credit union or regulated financial-institution experience preferred.

Responsibilities

• Lead, coach, and develop the loan operations team.
• Oversee underwriting, loan approval, processing, documentation, servicing, and asset-quality practices.
• Create clear priorities, responsibilities, service expectations, and accountability.
• Improve workflows and use technology to make lending more efficient, accurate, and member-focused.
• Monitor operational performance, workload, capacity, compliance, and risk.
• Partner across Midcoast to solve problems and continually improve the member and employee experience.
• Provide meaningful analysis and recommendations to support sound lending decisions.

Skills

Lending operations

People leadership

Process improvement

Data analysis

Communication

Technology utilization

Education

Bachelor’s degree in business/finance

Tools

Loan origination software

Job description

Midcoast FCU is hiring a Vice President, Loan Operations in Bath.

At Midcoast FCU, our mission is simple: Cultivating a thriving community, together. Our Core Values, Members First, Future Forward, Locally Present, and Education Driven, guide how we serve our members, develop our employees, and strengthen our communities.

We’re looking for an experienced Vice President of Loan Operations to lead our consumer, indirect, and real estate loan operations and servicing functions. This is a hands-on leadership opportunity for someone who brings strong lending knowledge, develops people, improves processes, and understands how sound operations contribute to an exceptional member experience.

What You’ll Do:

• Lead, coach, and develop our loan operations team.
• Oversee underwriting, loan approval, processing, documentation, servicing, and asset-quality practices.
• Create clear priorities, responsibilities, service expectations, and accountability.
• Improve workflows and use technology to make lending more efficient, accurate, and member-focused.
• Monitor operational performance, workload, capacity, compliance, and risk.
• Partner across Midcoast to solve problems and continually improve the member and employee experience.
• Provide meaningful analysis and recommendations to support sound lending decisions.

What You’ll Bring:

• 5–10 years of progressively responsible lending or related financial-services experience.
• Demonstrated experience leading and developing employees.
• Strong knowledge of consumer lending and loan operations.
• Sound judgment and the ability to balance member needs, service, compliance, and risk.
• Strong communication, analytical, organizational, and decision-making skills.
• A continuous-improvement mindset and comfort using technology to improve operations.
• Credit union or regulated financial-institution experience is preferred.

A bachelor’s degree in business, finance, accounting, management, or a related field is preferred. Equivalent education, training, certifications, and progressively responsible experience may also be considered.

Why Midcoast?

We believe great service starts with great people. We’re building a credit union where employees grow, members feel heard and empowered, and our communities are strengthened through relationships, inclusion, and practical support.

If you’re a collaborative lending leader who believes in developing people, improving how work gets done, and putting members at the center of your decisions, we’d like to hear from you.

This is a hybrid position requiring some in-office presence at a designated branch location.

Compensation commensurate with experience. Midcoast FCU offers a comprehensive benefits package including medical, dental, short / long term disability, life insurance, 401(k) with employer match program, paid time off, paid birthday off, and additional wellness-based incentives.

Equal Opportunity Statement:

Midcoast FCU is an equal opportunity employer. We value diversity and inclusion and consider all qualified applicants without regard to any legally protected status.