Hybrid VP, Loan Ops: Lead Lending & Member Experience

Maine Credit Unions; Bath (ME); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

Life insurance

401(k) with employer match

Paid time off

Birthday off

Wellness incentives

Job summary

Midcoast FCU in Bath, ME, seeks a Vice President of Loan Operations to lead our consumer, indirect, and real estate loan operations and servicing. This hybrid role focuses on building a high-performing team, improving workflows, and delivering an exceptional member experience.

You’ll drive lending strategy, oversee risk and compliance, and partner with across the credit union to ensure accurate, efficient operations. Compensation is commensurate with experience.

Qualifications

• 5–10 years of progressively responsible lending or related financial-services experience.
• Experience leading and developing employees.
• Strong knowledge of consumer lending and loan operations.
• Ability to balance member needs, service, compliance, and risk.
• Strong communication, analytical, organizational, and decision-making skills.
• Continuous-improvement mindset and comfort using technology to improve operations.
• Credit union or regulated financial-institution experience preferred.

Responsibilities

• Lead, coach, and develop the loan operations team.
• Oversee underwriting, loan approval, processing, documentation, servicing, and asset-quality practices.
• Create clear priorities, responsibilities, service expectations, and accountability.
• Improve workflows and use technology to make lending more efficient, accurate, and member-focused.
• Monitor operational performance, workload, capacity, compliance, and risk.
• Partner across Midcoast to solve problems and continually improve the member and employee experience.
• Provide meaningful analysis and recommendations to support sound lending decisions.

Skills

Lending operations

People leadership

Process improvement

Data analysis

Communication

Technology utilization

Education

Bachelor’s degree in business/finance

Tools

Loan origination software

Job description

Midcoast FCU in Bath, ME, seeks a Vice President of Loan Operations to lead our consumer, indirect, and real estate loan operations and servicing. This hybrid role focuses on building a high-performing team, improving workflows, and delivering an exceptional member experience.

You’ll drive lending strategy, oversee risk and compliance, and partner with across the credit union to ensure accurate, efficient operations. Compensation is commensurate with experience.