AR & Front Desk Specialist — Part-Time

Heywood-Realty-; Gilbert (AZ); On-site; USD 23,000 - 28,000; Part time

Job summary

Heywood Community Management, an Arizona Real Estate and HOA management company, seeks a part-time Accounting Specialist for our Gilbert HQ. You will handle front-desk duties for walk-in customers and support accounts receivable processes—payments, invoicing, and reconciliations—while ensuring accurate records and timely collections.

The role blends customer-facing service with back-end AR tasks. Prior experience in AR/front desk roles and proficiency with MS Office are valued; HOA software

Qualifications

• Strong customer service skills and a welcoming, professional demeanor for in-person interactions.
• Strong attention to detail and organizational skills.
• Prior experience in accounts receivable, front desk, or customer-facing financial roles.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Ability to handle difficult customer situations with professionalism and tact.

Responsibilities

• Greet and assist walk-in customers at the front desk, including processing in-person payments.
• Answer inquiries regarding account balances, payment status, and billing questions.
• Direct visitors and manage general front-desk/office duties as needed.
• Communicate with customers to resolve payment issues and disputes.
• Monitor and follow up on outstanding invoices and overdue payments.
• Process incoming payments (checks, ACH, credit cards, wires, and in-person).
• Accurately apply payments to customer accounts and maintain detailed records.
• Generate and distribute invoices according to schedules and contracts.
• Verify billing accuracy, including proper coding to general ledger accounts.
• Reconcile customer accounts and process credits/adjustments.
• Prepare accounts receivable aging reports and provide updates to management.

Skills

Customer service

Attention to detail

Accounts receivable

MS Office

Education

Associate's degree

Tools

Caliber

TOPS

CINC

Vantaca

Job description

Heywood Community Management, an Arizona Real Estate and HOA management company, seeks a part-time Accounting Specialist for our Gilbert HQ. You will handle front-desk duties for walk-in customers and support accounts receivable processes—payments, invoicing, and reconciliations—while ensuring accurate records and timely collections.

The role blends customer-facing service with back-end AR tasks. Prior experience in AR/front desk roles and proficiency with MS Office are valued; HOA software