Community Center Program Concierge (Bilingual)

Bakerripley; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Bakerripley in Houston is seeking a Program Assistant to be the welcoming face of the Community Center. You will greet visitors, answer phones, and help connect community members to programs and resources.

You will perform administrative tasks including fee collection and Salesforce data entry, and you will make referrals to internal and external resources. Flexibility to work some evenings and weekends is valued.

Qualifications

• High School Diploma or GED required.
• Strong organizational and communication skills.
• Customer service experience preferred.

Responsibilities

• Greet visitors and manage front desk duties.
• Answer phones and connect community members to programs.
• Handle fee collection and data entry in Salesforce.
• Provide information and referrals to resources.
• Support food distributions and emergency assistance when needed.
• Attend weekly staff meetings and collaborate with other program assistants.
• Maintain lobby information and displays.

Skills

Strong organizational skills

Excellent customer service

Excellent communication skills

Interpersonal skills

Computer literacy (Windows, Excel, MS 

Education

High School Diploma

Tools

Salesforce

Job description

Bakerripley in Houston is seeking a Program Assistant to be the welcoming face of the Community Center. You will greet visitors, answer phones, and help connect community members to programs and resources.

You will perform administrative tasks including fee collection and Salesforce data entry, and you will make referrals to internal and external resources. Flexibility to work some evenings and weekends is valued.