Community Care Navigator: Mental Health & Housing

Open-Sky-Community-Services; Worcester (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid time off and holidays

Tuition reimbursement program

Medical, dental and vision insurance

Job summary

Open Sky Community Services in Worcester, MA is seeking a Community Supports Navigator to provide case management and direct outreach for individuals at high risk in community settings.

The role requires a high school diploma or equivalent, a valid driver's license, and at least 2 years of experience with homelessness, justice involvement, or severe mental health and/or substance use needs. Competitive benefits are offered.

Qualifications

• High School Diploma, GED or equivalent, required.
• Valid Driver’s License with acceptable driving history and reliable, insured transportation.
• Minimum of 2 years’ experience working with or lived experience with homelessness, justice involvement, adults with serious and persistent mental illness, substance use disorders, and underserved populations, required.
• Excellent communication, documentation, time management and organizational skills required.

Responsibilities

• Develop a Support Plan with the member that guides services in a way that is consistent and supportive of other existing comprehensive care plans.
• Complete all Assessments and Support Plans according to prescribed timelines and specifications.
• Act as a liaison between members, community agencies, and families to coordinate treatment, including employment and education entities, Care Coordination entities, Emergency Service Providers, outpatient clinics, and others.
• Work collaboratively with medical and behavioral health providers to obtain any active comprehensive care plans that the member may have.
• Provide temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources.
• Participate in an On-Call rotation.

Skills

Communication

Documentation

Time management

Organization

Education

High School Diploma or GED

Job description

Open Sky Community Services in Worcester, MA is seeking a Community Supports Navigator to provide case management and direct outreach for individuals at high risk in community settings.

The role requires a high school diploma or equivalent, a valid driver's license, and at least 2 years of experience with homelessness, justice involvement, or severe mental health and/or substance use needs. Competitive benefits are offered.