Community Supports Navigator: Care Coordination & Outreach

Open Sky Community Services; Worcester (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Supervision

Professional Development

Training Opportunities

Paid time off

Tuition reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Plan

Retirement plan

Life Insurance

Public Student Loan Forgiveness

Job summary

Open Sky Community Services is seeking a Community Services Navigator as part of our Mass Health funded navigator program. The role focuses on case management, outreach, and coordination for individuals with mental health needs, including those experiencing homelessness or justice involvement.

You will develop and implement Support Plans, liaise with community and healthcare partners, assist with transportation to appointments, and participate in on-call rotations.

Qualifications

• High School Diploma, GED or equivalent,required.

Responsibilities

• Develop a Support Plan with the member that guides services in a way that is consistent and supportive of other existing comprehensive care plans. Complete all Assessments and Support Plans according to prescribed timelines and specifications.
• Act as a liaison between members, community agencies, and families to coordinate treatment, including employment and education entities, Care Coordination entities, Emergency Service Providers, outpatient clinics, and others. Work collaboratively with medical and behavioral health providers to obtain any active comprehensive care plans that the member may have.
• Provide temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources.
• Participate in an On-Call rotation.

Skills

Communication

Documentation

Time management

Organizational skills

Education

High School Diploma, GED or equivalent

Job description

Open Sky Community Services is seeking a Community Services Navigator as part of our Mass Health funded navigator program. The role focuses on case management, outreach, and coordination for individuals with mental health needs, including those experiencing homelessness or justice involvement.

You will develop and implement Support Plans, liaise with community and healthcare partners, assist with transportation to appointments, and participate in on-call rotations.