Community Services Navigator — Care Coordination & Outreach

Open-Sky-Community-Services; Worcester (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Tuition Reimbursement

Health Insurance

Dental Insurance

Vision Insurance

403b Retirement

Life Insurance

Paid Time Off

Paid Holidays

PSLF Eligibility

Job summary

Open Sky Community Services in Massachusetts is seeking a Community Supports Navigator to provide case management and care coordination for individuals with mental health disorders at high risk for admission to 24-hour treatment settings.

You will develop a Support Plan, complete assessments, serve as liaison among members, families and community providers, assist with transportation to appointments, participate in on-call rotations, and perform outreach as needed.

Qualifications

• High School Diploma or GED required.
• Driver’s license with reliable transportation required.
• Minimum 2 years’ experience with homelessness, justice involvement, adults with serious mental illness, substance use disorders, or underserved populations.

Responsibilities

• Develop a Support Plan for each member and guide services accordingly.
• Complete Assessments and Support Plans within prescribed timelines.
• Act as liaison between members, families, and community agencies to coordinate treatment.
• Collaborate with medical/behavioral health providers to align care plans.
• Provide temporary transportation assistance to appointments as needed.
• Participate in an On-Call rotation.
• Perform outreach duties as needed.

Skills

Case management

Outreach

Communication

Documentation

Time management

Organizational skills

Education

High School Diploma or GED

Job description

Open Sky Community Services in Massachusetts is seeking a Community Supports Navigator to provide case management and care coordination for individuals with mental health disorders at high risk for admission to 24-hour treatment settings.

You will develop a Support Plan, complete assessments, serve as liaison among members, families and community providers, assist with transportation to appointments, participate in on-call rotations, and perform outreach as needed.