Community Care Navigator — Case Management & Outreach

Open Sky Community Services; Worcester (MA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Excellent Supervision

Paid time off

Tuition Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

403b Retirement Plan

Life Insurance

Public Student Loan Forgiveness

Professional Development

Job summary

Open Sky’s Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served must have a mental health disorder or co-occurring disorder and be at high risk for admission to a 24-hour treatment setting.

The Community Services Navigator will provide case management and direct outreach support to assigned caseloads, which include members enrolled in Community Services Programs, Recovery

Qualifications

• High School Diploma, GED or equivalent, required.
• Valid Driver’s License with acceptable driving history and reliable, insured transportation.
• Minimum of least 2 years’ experience working with or lived experience with homelessness, justice involvement, adults with serious and persistent mental illness, substance use disorders, and underserved populations, required.
• Excellent communication, documentation, time management and organizational skills required.

Responsibilities

• Develop a Support Plan with the member that guides services in a way that is consistent and supportive of other existing comprehensive care plans. Complete all Assessments and Support Plans according to prescribed timelines and specifications.
• Act as a liaison between members, community agencies, and families to coordinate treatment, including employment and education entities, Care Coordination entities, Emergency Service Providers, outpatient clinics, and others. Work collaboratively with medical and behavioral health providers to obtain any active comprehensive care plans that the member may have.
• Provide temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources.
• Participate in an On-Call rotation.

Skills

Communication

Documentation

Time management

Organizational skills

Driver's license

Education

High School Diploma

Job description

Open Sky’s Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served must have a mental health disorder or co-occurring disorder and be at high risk for admission to a 24-hour treatment setting.

The Community Services Navigator will provide case management and direct outreach support to assigned caseloads, which include members enrolled in Community Services Programs, Recovery