Community-Based Case Manager: Advocate & Resource Navigator

ADP, Inc.; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

ADP, Inc. in Charlotte, NC seeks a Case Manager to assess participant needs and coordinate individualized service plans within behavioral health settings. The role advocates for participants, builds community support, and connects clients with essential services.

Requirements include a Bachelor's degree in Human Services or related field, 2+ years in related work, and a valid driver's license with intermediate computer skills; 1 year of case management is preferred.

Qualifications

• Bachelor’s degree in Human Services or related field.
• Minimum of 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management experience preferred.
• Valid driver’s license and intermediate computer skills.

Responsibilities

• Team-Based Service Planning: Collaborate with a multidisciplinary team to develop, review, and execute individualized recovery plans.
• Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources and achieve recovery goals.
• Resource Development & Advocacy: Establish relationships with community agencies and advocate on behalf of participants.
• Documentation & Compliance: Complete assessments, progress notes, and records in compliance with standards.
• Coverage: Provide coverage to maintain 24-hour access to Intensive Case Management services.

Education

Bachelor’s degree in Human Services or related field

Job description

ADP, Inc. in Charlotte, NC seeks a Case Manager to assess participant needs and coordinate individualized service plans within behavioral health settings. The role advocates for participants, builds community support, and connects clients with essential services.

Requirements include a Bachelor's degree in Human Services or related field, 2+ years in related work, and a valid driver's license with intermediate computer skills; 1 year of case management is preferred.