CASE MANAGER

Apis Services Inc; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Apis Services Inc. is seeking a Case Manager in Charlotte, NC to assess participant needs and coordinate individualized service plans within a behavioral health, addiction recovery, or IDD setting.

The role emphasizes advocacy, community connection, and seamless service delivery. Responsibilities include team-based planning, community outreach, resource development, and documentation to comply with funding and licensing standards.

Qualifications

• Education: Bachelor's degree in Human Services or a related field.
• Experience: Minimum of 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management experience preferred.
• Technical & Licensing Requirements: Valid driver's license and intermediate computer skills.

Responsibilities

• Team-Based Service Planning: Collaborate with a multidisciplinary team (clinical, medical, and external partners) to develop, review, and execute individualized recovery plans.
• Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources, increase community integration, and achieve personal recovery goals.
• Resource Development & Advocacy: Establish relationships with community agencies, identify service gaps, and advocate on behalf of participants.
• Documentation & Compliance: Complete all required assessments, progress notes, and administrative records accurately and in compliance with agency, funder, and licensing standards.
• Coverage: Provide coverage and support as needed to maintain required 24-hour access to Intensive Case Management services.

Education

Bachelor's degree in Human Services or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CASE MANAGER

Regular Full Time Professional Charlotte, NC, US

4 days ago Requisition ID: 10000

Job Title: Case Manager

Reports To: Program Director

Position Type: Full-Time

Position Summary

The Case Manager assesses participant needs, identifies essential resources, and coordinates individualized service treatment plans. Working within a holistic, values-based framework, this role serves as an advocate for participants, builds community support networks, and connects individuals with critical services in behavioral health, addiction recovery, or IDD settings.

Key Responsibilities

• Team-Based Service Planning: Collaborate with a multidisciplinary team (clinical, medical, and external partners) to develop, review, and execute individualized recovery plans.
• Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources, increase community integration, and achieve personal recovery goals.
• Resource Development & Advocacy: Establish relationships with community agencies, identify service gaps, and advocate on behalf of participants.
• Documentation & Compliance: Complete all required assessments, progress notes, and administrative records accurately and in compliance with agency, funder, and licensing standards.
• Coverage: Provide coverage and support as needed to maintain required 24-hour access to Intensive Case Management services.

Qualifications

Education: Bachelor's degree in Human Services or a related field.

Experience: Minimum of 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management experience preferred.

Technical & Licensing Requirements: Valid driver's license and intermediate computer skills.

Working Conditions & Physical Requirements

Field Work: Primarily community-based within the program's service delivery area; requires driving participants to appointments.

Physical Effort: Medium work - frequently exerting up to 20 lbs of force and occasionally up to 50 lbs to lift, carry, push, pull, or move objects.

Mobility & Communication: Frequent sitting, standing, walking, bending, reaching, and active verbal/written communication.