Community-Based Behavioral Health Case Manager

Apis Services Inc; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Apis Services Inc. is seeking a Case Manager in Charlotte, NC to assess participant needs and coordinate individualized service plans within a behavioral health, addiction recovery, or IDD setting.

The role emphasizes advocacy, community connection, and seamless service delivery. Responsibilities include team-based planning, community outreach, resource development, and documentation to comply with funding and licensing standards.

Qualifications

• Education: Bachelor's degree in Human Services or a related field.
• Experience: Minimum of 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management experience preferred.
• Technical & Licensing Requirements: Valid driver's license and intermediate computer skills.

Responsibilities

• Team-Based Service Planning: Collaborate with a multidisciplinary team (clinical, medical, and external partners) to develop, review, and execute individualized recovery plans.
• Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources, increase community integration, and achieve personal recovery goals.
• Resource Development & Advocacy: Establish relationships with community agencies, identify service gaps, and advocate on behalf of participants.
• Documentation & Compliance: Complete all required assessments, progress notes, and administrative records accurately and in compliance with agency, funder, and licensing standards.
• Coverage: Provide coverage and support as needed to maintain required 24-hour access to Intensive Case Management services.

Education

Bachelor's degree in Human Services or related field

Job description

Apis Services Inc. is seeking a Case Manager in Charlotte, NC to assess participant needs and coordinate individualized service plans within a behavioral health, addiction recovery, or IDD setting.

The role emphasizes advocacy, community connection, and seamless service delivery. Responsibilities include team-based planning, community outreach, resource development, and documentation to comply with funding and licensing standards.