Community-Based Case Manager—Recovery & Resource Advocate

Socket.dev; Charlotte (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Socket.dev in Charlotte, NC, is seeking a dedicated Case Manager to assess participant needs, coordinate individualized service plans, and advocate for access to behavioral health services.

You will collaborate with a multidisciplinary team, deliver mobile, community-based support, ensure accurate documentation, and maintain 24-hour access to Intensive Case Management services. Valid driver’s license and 2 years of related experience preferred.

Qualifications

• Bachelor’s degree in Human Services or related field required.
• Minimum 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management experience preferred.
• Valid driver’s license and intermediate computer skills required.

Responsibilities

• Team-Based Service Planning: Collaborate with a multidisciplinary team to develop, review, and execute individualized recovery plans.
• Direct Client Care & Community Outreach: Deliver mobile, community-based support to help participants access resources and increase community integration.
• Resource Development & Advocacy: Establish relationships with community agencies and advocate for participants.
• Documentation & Compliance: Complete assessments, progress notes, and records in compliance with standards.
• Coverage: Provide coverage and support to maintain 24-hour access to Intensive Case Management services.

Skills

Team collaboration

Direct client care

Community outreach

Documentation

Advocacy

Education

Bachelor’s degree in Human Services or related field

Job description

Socket.dev in Charlotte, NC, is seeking a dedicated Case Manager to assess participant needs, coordinate individualized service plans, and advocate for access to behavioral health services.

You will collaborate with a multidisciplinary team, deliver mobile, community-based support, ensure accurate documentation, and maintain 24-hour access to Intensive Case Management services. Valid driver’s license and 2 years of related experience preferred.