Community Banking Branch Leader

Salem Co-operative Bank; Salem (NH); On-site; USD 95,000 - 125,000; Full time

Job summary

Salem Co-operative Bank in Salem, NH is seeking a Branch Manager to lead the Retail department, drive customer relationships, and oversee sales performance. You will plan, organize, and administer branch activities and partner with internal departments to support the Bank's overall success and provide an exceptional customer experience.

The ideal candidate will hold a Bachelor's degree and have 5+ years of branch and staff management experience, with strong knowledge of bank operations,

Qualifications

• Bachelor's degree and 5+ years of branch management experience.
• Strong knowledge of bank operations and banking regulations.
• Proven ability to coach team and generate sales referrals.
• Excellent communication and leadership skills.
• Experience with Microsoft applications.

Responsibilities

• Develop and execute branch growth strategies and sales plans.
• Provide leadership and coaching to the branch team.
• Manage day-to-day branch operations within policy.
• Resolve complex customer issues to ensure satisfaction.
• Participate in committees and strategic initiatives.
• Contribute to product development and process improvements.
• Lead networking events and community partnerships.
• Handle additional responsibilities as assigned.

Skills

Branch leadership

Sales referrals

Customer service

Bank operations

Regulatory compliance

Education

Bachelor's degree

Job description

Salem Co-operative Bank in Salem, NH is seeking a Branch Manager to lead the Retail department, drive customer relationships, and oversee sales performance. You will plan, organize, and administer branch activities and partner with internal departments to support the Bank's overall success and provide an exceptional customer experience.

The ideal candidate will hold a Bachelor's degree and have 5+ years of branch and staff management experience, with strong knowledge of bank operations,