Branch Relationship Manager — Community Banking Leader

Consumers National Bank; Salem (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Consumers National Bank in Salem, OH is seeking a Branch Relationship Manager to lead our Salem location. This role combines leadership, sales growth, and operational excellence to strengthen customer relationships and drive branch performance.

You will coach a small team, expand existing relationships, generate new deposits and loan opportunities, and ensure adherence to all policies and regulatory requirements while delivering an exceptional customer experience.

Qualifications

• 4-year degree in a business-related field or equivalent experience.
• 5+ years of service industry management experience, banking experience preferred.
• Experience calling on and developing business with current and prospective client base.
• Proven ability to manage and develop staff.
• Excellent interpersonal, listening, written, and oral communication skills.
• Strong knowledge of consumer protection and lending laws and regulations.
• Analytical, mathematical, and problem-solving abilities.
• Active involvement in external professional and community organizations.
• Ability to prioritize and execute tasks under pressure.
• Customer service oriented with a strong service mindset.
• Proficiency with Microsoft Office and banking software.

Responsibilities

• Lead daily branch operations to ensure efficiency and accuracy.
• Drive sales growth by expanding deposit and lending relationships.
• Coach, develop, and motivate branch staff to meet performance targets.
• Ensure compliance with policies, procedures, and regulatory requirements.
• Provide exceptional customer experience and community-focused service.

Skills

Relationship management

Staff development

Sales & business development

Customer service

Regulatory compliance

Analytical problem-solving

Community/external involvement

Education

4-year degree in business-related field

Tools

Microsoft Office

Banking software

Job description

Consumers National Bank in Salem, OH is seeking a Branch Relationship Manager to lead our Salem location. This role combines leadership, sales growth, and operational excellence to strengthen customer relationships and drive branch performance.

You will coach a small team, expand existing relationships, generate new deposits and loan opportunities, and ensure adherence to all policies and regulatory requirements while delivering an exceptional customer experience.