Community Association Manager - Flexible Schedule + Bonuses

Associa; Wilmington (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Flexible work schedule

Retirement plan

Unlimited bonuses

Job summary

Associa is seeking a Community Association Manager (Portfolio) to support multiple HOAs and boards. You will ensure adherence to governing documents, manage budgets, and provide high-quality service to residents.

The role requires 2+ years of HOA management, CAI CMCA certification or higher, and strong organizational and communication skills. On-site work may include evenings/weekends; benefits include health insurance and retirement plan.

Qualifications

• HOA Management experience (not rental management) of 2 years required.
• CAI CMCA certification or higher required; AMS/PCAM preferred.
• Driver's license required.

Responsibilities

• Assure that the policies, resolutions, and goals of the Board are carried out.
• Be knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community association.
• Provide excellent customer service and maintain open lines of communication with Associates, homeowners, and Board of Trustees.
• Be available to be on-call to handle after-hours emergencies.
• Provide input and assist the Board with the preparation of the Association's annual budget.
• Be responsible for the daily implementation of the annual budget, perform general financial management and record-keeping.
• Coordinate receipt and review of invoices for services and ensure timely payment of bills.
• Assist Association on collection matters and monitor maintenance fee accounts.
• Prepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.).
• Manage bid process, review bid spec proposals, and comparison spreadsheets, and make board recommendations as appropriate.
• Manage vendor relations
• Conduct regular property inspections to ensure compliance with Association Rules and Regulations.
• Ensure maintenance of all files, records, and correspondence in accordance with company procedures and good business practices
• Attend all Board meetings
• Prepare Board meeting agenda, monthly management report, and all other reports and material needed for Board Packet; distribute in advance of the meeting
• Coordinate activities of association professionals including attorneys, auditing firms, and engineering firms
• Act as the liaison for designated committees
• Provide customer service assistance to homeowners as needed. Assist with homeowners' calls and inquiries and respond accordingly or direct to the appropriate party.
• Attend regular Membership meetings

Skills

Microsoft Office

Adobe

Excel

Word

Education

High school or equivalent (Required)

Driver's License (Required)

CAI CMCA Certificate or higher (Required)

CAI AMS Certificate (Preferred)

CAI PCAM Certificate (Preferred)

Tools

Google Docs

Google Sheets

Job description

Associa is seeking a Community Association Manager (Portfolio) to support multiple HOAs and boards. You will ensure adherence to governing documents, manage budgets, and provide high-quality service to residents.

The role requires 2+ years of HOA management, CAI CMCA certification or higher, and strong organizational and communication skills. On-site work may include evenings/weekends; benefits include health insurance and retirement plan.