Community Association Manager

Dawson; Columbus (OH); Presencial; USD 50.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Employer-paid health insurance

Federal holidays observed

15 days of PTO, prorated

Descripción de la vacante

Dawson is looking for a hands-on Community Associations Manager to oversee 8–10 associations in the Columbus area. You will manage daily operations, budgets, and resident relations, ensuring compliance with policies and laws.

You will serve as the primary liaison for residents, boards, and vendors, facilitating meetings and producing timely financial and governance documentation.

Formación

• Excellent communication with residents, Board members, vendors, and stakeholders.
• Sharp organizational skills with attention to detail and follow-through.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple communities, priorities, deadlines, and relationships.

Responsabilidades

• Oversee day-to-day operations of 8–10 assigned community associations, including common-area maintenance and inspections.
• Serve as primary contact for residents, Board members, and vendors; respond to concerns and resolve issues.
• Enforce community rules and policies while maintaining a positive environment.
• Oversee association finances, budgets, and expenses within approved limits.
• Prepare accurate and timely financial reports for community Boards.
• Support Board governance with agendas, meetings, minutes, and informed recommendations.
• Maintain audit-ready financial records, resident files, and meeting documentation.
• Ensure records and operations comply with applicable laws and regulations.
• Monitor KPIs related to operations, resident satisfaction, finances, and vendor performance.
• Pursue ongoing professional development and certifications.

Conocimientos

Strong communication

Highly organized

Problem-solving

Attention to detail

Time management

Educación

High school diploma

Bachelor's degree preferred

Descripción del empleo

• Growing, close-knit team where your contributions are essential to the company's success
• 401(k) program
• 100% employer-paid health insurance, excluding vision and dental
• Federal holidays observed
• 15 days of PTO, prorated

What You’ll Do:

• Oversee the day-to-day operations of 8–10 assigned community associations, including common-area maintenance, inspections, community standards, and resident quality-of-life initiatives.
• Serve as the primary point of contact for residents, Board members, and vendors, responding to concerns and resolving issues efficiently.
• Enforce community rules, regulations, and policies while maintaining a positive and harmonious community environment.
• Oversee association finances, assessments, budgets, and expenses while maintaining spending within approved budgets.
• Prepare accurate and timely financial reports for community Boards.
• Support Board governance by preparing meeting agendas, attending Board meetings, recording and distributing meeting minutes, and providing information and recommendations to support decision-making.
• Maintain accurate, complete, and audit-ready financial records, resident files, meeting documentation, and other association records.
• Ensure association records and operations remain compliant with applicable laws and regulations.
• Monitor key performance indicators related to operations, resident satisfaction, financial performance, vendor service, and Board satisfaction.
• Stay current on industry trends and best practices while pursuing ongoing professional development and certifications

What We’re Looking For:

• High school diploma required; bachelor's degree preferred.
• 3–5 years of real estate experience and/or 1–3 years of property management experience.
• Strong communication skills with the ability to work effectively with residents, Board members, vendors, and other stakeholders.
• Highly organized with strong attention to detail and follow-through.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple communities, priorities, deadlines, and relationships effectively.
• Professional and service-oriented approach when addressing resident and Board concerns.
• Comfortable attending evening community Board meetings as required.