COMMUNITY ASSOCIATION MANAGER

Ponderosa Management LLC; North Myrtle Beach (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Ponderosa Management LLC is seeking an experienced Community Association Manager to oversee a diverse portfolio of residential communities. You will support Board members, manage daily operations, and maintain strong relationships with homeowners and vendors.

The role requires proactive, organized leadership with a focus on governance compliance, financial oversight, and timely problem resolution across single-family, townhome, condo, and high-rise communities.

Qualifications

• High school diploma or equivalent required
• Bachelor’s degree or equivalent experience preferred
• Minimum of three (3) years of community association management experience
• CMCA AMS & PCAM designations are a plus
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
• Experience with Enumerate Central & Engage management software preferred

Responsibilities

• Manage a portfolio of communities, ensuring smooth daily operations and compliance with governing documents and regulations.
• Advise and support Board Members by recommending effective courses of action to conduct association business.
• Deliver management services in accordance with contractual agreements.
• Assist Boards and homeowners in resolving issues in a professional and timely manner.
• Oversee financial operations: reviewing invoices, monitoring reserve study updates, reviewing monthly statements, drafting annual budgets.
• Attend and facilitate association meetings, including Board, annual, and turnover meetings.
• Maintain consistent communication with Board members, homeowners, and vendors via phone, email, and in person.

Skills

Public speaking

Leadership

Communication

Time management

Conflict resolution

Detail-oriented

Multi-tasking

Customer service

Team player

Education

Bachelor’s degree or equivalent

Tools

Enumerate Central

Engage management software

Job description

Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Community Association Manager (Experienced) – Job Description

Position Overview

We are seeking an experienced Community Association Manager to oversee a diverse portfolio of residential communities, including single-family homes, townhomes, condominiums, and high-rise properties. This role requires a proactive, organized professional who can effectively support Board members, manage daily operations, and maintain strong relationships with homeowners and vendors.

Key Responsibilities

Manage a portfolio of communities, ensuring smooth daily operations and compliance with governing documents and regulations.

Advise and support Board Members by recommending effective courses of action to conduct association business.

Deliver management services in accordance with contractual agreements.

Assist Boards and homeowners in resolving issues in a professional and timely manner.

Oversee financial operations, including:

Reviewing and approving invoices

Monitoring reserve study updates

Reviewing monthly financial statements for accuracy prior to Board distribution

Prepare draft annual budgets in collaboration with Boards.

Conduct regular site inspections and ensure compliance with community standards.

Obtain and review vendor proposals; coordinate contracted services.

Attend and facilitate association meetings, including Board, annual, and turnover meetings.

Prepare and distribute Board packets, agendas, and meeting calendars.

Maintain consistent communication with Board members, homeowners, and vendors via phone, email, and in person.

Stay current on governing documents, state statutes, and local ordinances applicable to assigned communities.

Foster strong client relationships to support long-term satisfaction and retention.

Qualifications & Skills

Demonstrated leadership abilities with confidence in public speaking (small and large groups)

Strong written and verbal communication skills

Excellent time management with the ability to meet deadlines and address urgent issues

Proven conflict resolution and problem-solving skills

Highly organized with exceptional attention to detail

Ability to manage multiple priorities in a fast-paced environment

Customer service-oriented with a professional demeanor

Collaborative team player with adaptability to shifting priorities

Physical Requirements

This position may require physical activity, including sitting, standing, bending, kneeling, lifting, carrying, climbing stairs, and moving items up to 25 lbs.

Education, Experience & Licensing

High school diploma or equivalent required

Bachelor’s degree or equivalent experience preferred

Minimum of three (3) years of community association management experience

CMCA AMS & PCAM designations are a plus

Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)

Experience with Enumerate Central & Engage management software preferred

Compensation

Starting compensation is commensurate with experience and professional designations. Candidates holding advanced industry certifications will be eligible for higher starting compensation, with the PCAM (Professional Community Association Manager) designation qualifying for the highest starting salary range. Applicant with CAI Designations and High-rise management experience is preferred.