Community Experience Manager

HOA Talent; Chicago (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

HOA Talent seeks a seasoned Community Manager to oversee daily operations of a residential community in Chicago, coordinating with residents, the Board, staff, and service providers to keep the community well-maintained and financially sound.

You will manage governance, budgeting, vendor oversight, inspections, and resident communications, while leading onsite staff and promoting a positive, inclusive community atmosphere.

Qualifications

• 2+ years of experience in community association or property management (onsite experience preferred).
• CMCA, AMS, or PCAM certification (preferred but not always required).
• Strong knowledge of community governance, property maintenance, and vendor management.
• Proficiency in Microsoft Office Suite and community management software.
• Excellent written and verbal communication skills.
• Strong leadership, organizational, and time management abilities.

Responsibilities

• Serve as the primary contact for residents, board members, committees, and vendors.
• Prepare meeting agendas, packets, notices, and minutes for Board and committees.
• Attend and facilitate Board, Annual, and Special Meetings as required.
• Ensure compliance with governing documents, policies, and applicable laws/regulations.
• Draft and review RFPs, secure proposals, and make recommendations to the Board.
• Hire, train, supervise, and evaluate onsite staff as applicable.
• Coordinate community communications, events, and newsletters.

Skills

Communication

Leadership

Time management

Organizational skills

Problem-solving

Education

CMCA/AMS/PCAM certification

Tools

Microsoft Office Suite

Community management software

Job description

HOA Talent seeks a seasoned Community Manager to oversee daily operations of a residential community in Chicago, coordinating with residents, the Board, staff, and service providers to keep the community well-maintained and financially sound.

You will manage governance, budgeting, vendor oversight, inspections, and resident communications, while leading onsite staff and promoting a positive, inclusive community atmosphere.