Community Association Administrative Assistant

Associa; Shrewsbury (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

The Dartmouth Group, an Associa company, is seeking a full-time Administrative Assistant for its community in Shrewsbury, MA. You will support general office activities, provide customer service, and work under moderate supervision with contact to homeowners and board members.

Work hours are Monday through Friday, 8am to 4pm. The role involves document handling, database updates, mail processing, and coordinating with managers and vendors as needed.

Qualifications

• High School Diploma or GED required.
• At least one year of directly related experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong communication and organization skills.

Responsibilities

• Update and file association documents for Community Managers.
• Update homeowner and association information in database and shared files.
• Process and distribute mail for the office and Associations.
• Handle print jobs, scanning and faxing as needed.
• Prepare correspondence related to association business.
• Answer calls from homeowners, Board members and vendors.
• Review invoices for accuracy for manager approval when needed.
• Assist with monthly board packages and in-house mailings.
• Relieve concierge/reception as needed.
• Other duties as assigned.

Skills

Customer service

Communication

Time management

Detail oriented

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Dartmouth Group, an Associa company, is seeking a full-time Administrative Assistant for its community in Shrewsbury, MA. You will support general office activities, provide customer service, and work under moderate supervision with contact to homeowners and board members.

Work hours are Monday through Friday, 8am to 4pm. The role involves document handling, database updates, mail processing, and coordinating with managers and vendors as needed.