Property Management Assistant — Resident & Board Liaison

Associa; Lexington (MA); On-site; USD 33,000 - 36,000; Full time

Job summary

The Dartmouth Group in Lexington is seeking a Property Management Assistant to support Portfolio Managers and Site Staff, delivering seamless service to residents and board members.

Ideal candidates have at least 1 year of fast-paced customer service and administrative experience, strong communication skills, and proficient in MS Office; you will manage communications, documents, and maintenance requests for multiple properties.

Qualifications

• 1 year of experience in a fast-paced customer service and administrative role.
• Strong written and spoken communication skills.
• High level of attention to detail, initiative, accountability, and adaptability.
• Ability to meet deadlines and manage multiple deadlines.

Responsibilities

• Draft communications and documents for management, residents, and board members.
• Manage ongoing communications from Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members.
• Maintains condominium documents, contracts, regulations, phasing, violations, and related correspondence.
• Provide administrative and customer support to Portfolio and Community Managers, including coordination of monthly meetings, maintenance requests, scheduling, and owner requests.
• Provide support to residents during sale and refinancing, and modification requests/approvals.
• Database management for assigned properties.

Skills

Communication

Attention to detail

Time management

Customer service

Tools

MS Office

Job description

The Dartmouth Group in Lexington is seeking a Property Management Assistant to support Portfolio Managers and Site Staff, delivering seamless service to residents and board members.

Ideal candidates have at least 1 year of fast-paced customer service and administrative experience, strong communication skills, and proficient in MS Office; you will manage communications, documents, and maintenance requests for multiple properties.