Community Associate: On‑Site Concierge & Events

IWG plc; Creve Coeur (MO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 Company holidays

401K with company match

Health insurance

Bonus plan + $19/hour

Training and development

Job summary

IWG is seeking a Community Associate to support center operations and frontline customer service in Creve Coeur, MO. You will greet visitors, assist with inquiries, handle packages, and help with room bookings to ensure a smooth experience for members.

The role requires strong communication, multitasking, and a positive attitude. Proficiency with MS Office and a willingness to learn in a fast-paced environment are essential.

Qualifications

• 1+ years of customer service experience preferred.
• Ability to build relationships and empathize with customers.
• Proficiency with MS Office and basic IT equipment.

Responsibilities

• Assist customers with inquiries and requests at the center.
• Coordinate room bookings, printing, and invoicing tasks.
• Support networking events and center operations throughout the day.

Skills

Customer service

MS Office

Communication

Multitasking

Problem solving

Tools

MS Office

Job description

IWG is seeking a Community Associate to support center operations and frontline customer service in Creve Coeur, MO. You will greet visitors, assist with inquiries, handle packages, and help with room bookings to ensure a smooth experience for members.

The role requires strong communication, multitasking, and a positive attitude. Proficiency with MS Office and a willingness to learn in a fast-paced environment are essential.