Community Experience Coordinator

IWG plc; Indianapolis (IN); Hybrid; USD 39,000 - 42,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K match

Health insurance

Bonus program

Casual attire

Job summary

IWG plc seeks a Community Associate for our Brownsburg, IN center. You will greet customers, handle daily inquiries, and keep the space organized to support members' business needs.

You'll manage front-desk tasks, assist with event logistics, coordinate packages and mail, and help teams connect to resources. The role offers a balanced schedule with competitive benefits and opportunities for professional growth.

Qualifications

• 1+ years of customer service experience.
• Ability to manage multiple tasks and prioritize.
• Strong communication and interpersonal skills.
• Experience using MS Office and basic IT equipment.

Responsibilities

• Assist customers with inquiries and requests in center.
• Coordinate service requests and billing for center services.
• Assist with AV setup and room directions.
• Plan and organize networking events for the center.
• Maintain cleanliness and document issues in service portal.

Skills

Customer service

Communication

Multi-tasking

MS Office

Tools

MS Office

Job description

IWG plc seeks a Community Associate for our Brownsburg, IN center. You will greet customers, handle daily inquiries, and keep the space organized to support members' business needs.

You'll manage front-desk tasks, assist with event logistics, coordinate packages and mail, and help teams connect to resources. The role offers a balanced schedule with competitive benefits and opportunities for professional growth.