Community Experience Specialist

Regus Management Group, LLC; Appleton (WI); On-site; USD 49,594,000 - 55,104,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

Company holidays

401K program

Health care for full-time

Bonus program

Career development

Job summary

Regus Management Group, LLC is seeking a Community Associate in Appleton, WI. You will work closely with customers to manage daily operations, assist with access codes, directions, and setup, and help keep the center running smoothly.

The role emphasizes strong customer service, multitasking, and collaboration with the Community Manager to plan events and maintain a welcoming workspace. On-site, full-time position with competitive benefits.

Qualifications

• 1+ years of customer service experience.
• Strong communication and relationship-building skills.
• Experience using MS Office and basic IT equipment.

Responsibilities

• Assist customers with inquiries and service needs within the center.
• Coordinate billing, invoicing, and software access for customers.
• Support event planning, posters, and networking activities in the center.
• Log requests in the service portal and ensure timely follow-up with customers.

Skills

Customer service

Communication

MS Office

Tools

MS Office

Job description

Regus Management Group, LLC is seeking a Community Associate in Appleton, WI. You will work closely with customers to manage daily operations, assist with access codes, directions, and setup, and help keep the center running smoothly.

The role emphasizes strong customer service, multitasking, and collaboration with the Community Manager to plan events and maintain a welcoming workspace. On-site, full-time position with competitive benefits.