Community Assistant

The Nest Iowa City; Missouri; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at an innovative housing community, where you will play a vital role in enhancing resident experiences. As a Community Assistant, you will provide exceptional customer service, support marketing initiatives, and manage administrative tasks. This part-time position offers a flexible schedule and the opportunity to positively impact the lives of students. If you are passionate about community engagement and thrive in a fast-paced environment, this role is perfect for you. Embrace the chance to grow and make a difference with a company dedicated to excellence and integrity.

Qualifications

• Strong customer service and administrative skills are essential.
• Must be able to manage multiple projects in a fast-paced environment.

Responsibilities

• Provide excellent customer service to residents and prospects.
• Assist with marketing efforts and execute special events.
• Complete administrative tasks and ensure accurate documentation.

Skills

Customer Service

Administrative Skills

Organization Skills

Communication Skills

Problem-Solving

Education

Current Enrollment at University

Tools

Microsoft Office

Job description

Description

Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise, ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group. We would love for you to join our team!

The Position: The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to our residents and administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.

The Property: The Landing St. Louis is a unique housing community consisting of 197 units and 256 beds, designed with St. Louis University students in mind.

This is a part-time position working a variable schedule, not to exceed 29.5 hours. Nights or weekends may be required from time to time dependent on business needs.

The compensation range for this position is $14.00/hour plus bonus potential. This range is determined by current market data based on the position requirements and complexities. Final offers of employment will be based on multiple factors including candidate education, skills, experience, and location.

Responsibilities & Duties

• Model and cascade Tailwind Group’s five core values: Entrepreneurial, Versatile, Responsive, Innovative, and Integrity.
• Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
• Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
• Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
• Assist with annual unit turnover and help execute move-in/move-out procedures.
• Complete administrative and Front Desk tasks and duties.
• Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
• Seek feedback from residents and communicate them with the team.
• Respond to after-hour emergency issues as needed.
• Perform other duties as directed by Property Manager.

Requirements

• Prefer for our Community Assistants to live onsite and be currently enrolled at the university.
• Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
• Possess strong administrative, organization, and communication skills.
• Demonstrate a high level of integrity and professionalism.
• Be a self-motivated individual and excel at working in a team environment.
• Ability to have a positive and innovative approach to problem-solving.
• Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.