Community Associate

Regus; Kansas City (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

Join a leading workspace provider as a Community Associate in Kansas City. You'll manage customer relationships, assist with administrative tasks, and promote community engagement in a flexible work environment. Enjoy a competitive salary, work-life balance, and opportunities for career growth.

Benefits

Work-life balance (no nights/weekends)

Generous paid time off

401K with company match

Affordable health care options

Quarterly bonus

Training and career development opportunities

Business casual attire

Qualifications

• 1+ years of customer service experience.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Assist customers with diverse requests and maintain the workspace.
• Coordinate with the Community Manager on events and community promotion.
• Handle administrative tasks like invoicing and customer inquiries.

Skills

Communication

Customer Service

Adaptability

Tools

MS Office

Job description

Join to apply for the Community Associate role at Regus

2 months ago Be among the first 25 applicants

Join to apply for the Community Associate role at Regus

Address
107 W. 9th Street
2nd Floor
64105 Kansas City
Missouri

The world of work is changing… short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!
Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll enjoy a great work-life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you’ll work closely with new and existing customers across various industries, creating and maintaining your own community within your center. You will handle all administrative and support needs for your customers… so they can focus on running their business.

A typical day at IWG

You arrive a few minutes before opening to ensure everything is ready and nothing has been missed by cleaning staff.
Throughout the morning, customers arrive with diverse requests: WiFi changes, package arrivals, directions, setup assistance, and billing inquiries. You assist them promptly and efficiently.
You take a break, then handle mail and follow up on customer requests, including sending emails.
In the afternoon, you help with printing, invoicing, and maintenance requests like adjusting room temperature by opening tickets.
You coordinate with the Community Manager on upcoming events, prepare invites, and promote the community.
You also engage with prospects interested in joining the space, sharing the benefits of the community.
As the day ends, you help wrap up meetings, guide attendees to nearby restaurants, and ensure the space is tidy before leaving.

About You

We’re looking for someone capable of managing multiple tasks while providing excellent customer service. You should be:

• A good communicator, able to build relationships and empathize (ideally 1+ years of customer service experience)
• Positive, enthusiastic, adaptable
• Proficient with MS Office and basic IT equipment
• Legally eligible to work in the country and at least 18 years old

What We Offer

Along with a competitive total package, enjoy:

• Work-life balance (no nights/weekends)
• Generous paid time off (sick/vacation)
• 11 paid holidays per year
• 401K with company match
• Affordable health care options
• Quarterly bonus + hourly rate of $17.51
• Inspiring work environment
• Training and career development opportunities
• Business casual attire

All qualified applicants will receive consideration regardless of age, race, religion, disability, sex, sexual orientation, gender identity, military status, or national origin.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Facilities Services

Referrals increase your chances of interviewing at Regus by 2x.

Set job alerts for “Community Associate” roles.

Kansas City, KS $38,967.00-$53,578.00 1 month ago