Community Assistant - The 505 (Student Living)

Greystar Worldwide, LLC; Springfield (MO); On-site; USD 35,000 - 45,000; Part time

Job summary

An established industry player in real estate is seeking a dedicated administrative professional to support property management activities. This exciting role involves assisting with leasing, marketing, and customer service to enhance resident satisfaction and achieve occupancy goals. You will perform essential administrative tasks, conduct property tours, and engage with residents to foster a welcoming community environment. Join a dynamic team where your contributions will make a significant impact on the community's success and residents' lives.

Benefits

401(k) with Company Match

Employee Assistance Program

Paid Sick Time

Qualifications

• Strong customer service skills with experience in leasing or property management.
• Ability to perform administrative tasks efficiently and accurately.

Responsibilities

• Support leasing and marketing efforts to achieve occupancy goals.
• Conduct property tours and respond to resident inquiries.

Skills

Customer Service

Sales

Administrative Tasks

Marketing Outreach

Education

High School Diploma

Associate Degree

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role is Onsite only

This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.

JOB DESCRIPTION

1. Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
2. Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
3. Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
4. Assists with move-in and move-out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turns”, are mandatory work dates. Any time off during these dates must be requested and approved in writing by the Community Manager in advance.
5. Answers incoming calls and sets appointments for prospects to tour the property.
6. Performs on-campus marketing outreach to generate community awareness and qualified traffic.
7. Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
8. Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
9. Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; schedule determined at site level.
10. Responds quickly and courteously to resident concerns and questions, taking prompt action to solve problems and/or convey requests to the appropriate individual(s).

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Additional Compensation

Many factors influence employee pay within the posted range, including business requirements, prior experience, current skills, and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in quarterly or annual bonus programs based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part-time Team Members*:

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time

*For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider qualified applicants with arrest and conviction records for employment.