Brand Community Assistant

GrowthAssistant; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic growth marketing team as a Brand Community Assistant for a clinical skincare brand. You'll engage with the community on TikTok and Instagram, manage influencer relationships, and track social sentiment. This role is perfect for someone passionate about skincare and social media culture, with opportunities for growth in a mission-driven environment.

Benefits

Permanent Work From Home

Attendance Bonus of $25 for perfect attendance

Performance Bonus

Anniversary Bonus

Referral Bonus of $300

Holiday Paid Time Off (PTO)

Paid Time Offs (PTO)

Prepaid Health Card

Qualifications

• 2+ years of experience in community management or social media engagement.
• 1+ years of hands-on experience with TikTok and Instagram.

Responsibilities

• Manage community engagement on TikTok and Instagram.
• Build relationships with influencers and content creators.
• Track social sentiment and emerging conversation trends.

Skills

Community Management

Social Media Engagement

Written Communication

Verbal Communication

Relationship Building

Trend Awareness

Tools

Google Sheets

Microsoft Excel

Job description

We are looking for a Brand Community Assistantto join our growth marketing team. This teammate will serve as the digital voice of a clinical skincare brand developed by dermatologists and designed for all skin tones. They will manage the end-to-end process of community engagement and influencer marketing — from building relationships in DMs and comments, sourcing and supporting content creators, coordinating contracts and branding guidelines, assisting with fulfillment/logistics, managing ongoing campaigns, identifying viral content and UGC, to tracking performance and social sentiment.

This is a great opportunity for someone who is passionate about skincare, fluent in TikTok and Instagram culture, and eager to grow with a mission-driven brand that puts authenticity and inclusivity at the center of everything they do.

Salary Range: up to PHP 80,000 per month ($8/hr-$8.2/hr)
Note: Rate/Salary will depend on your current competencies matched to the position's job description and requirements based on the assessment results.

The Benefits

• Work Set-up: Permanent Work From Home
  Bonuses:
• Attendance Bonus of $ 25 for every monthly perfect attendance
• Performance Bonus
• Anniversary Bonus of PHP 5,000 for your 1st year in service and PHP 10,000 for 2 years in service
• Referral Bonus of $ 300 for every successful referral
• Holiday Paid Time Off (PTO) for 7 days in a year
• Paid Time Offs (PTO) for 6 days in a year
• Prepaid Health Card

The Role

• Monitor and respond to DMs and comments on TikTok and Instagram, maintaining a consistent and on-brand tone of voice

• Engage daily with influencers, content creators, and our broader audience — answer questions, hype up creators, and participate in trending conversations

• Build and nurture relationships with existing influencers, creators, and superfans

• Occasionally research and compile lists of qualified influencers based on set criteria (follower count, engagement, content alignment, estimated CAC, etc.)

• Track social sentiment, competitor activity, FAQs, and emerging conversation trends to inform content and product strategies

• Identify UGC and potential creator collaborations and flag them to the marketing team

• Partner with the social and creative teams to ensure a unified brand voice across all channels

• Maintain and update community engagement trackers and tools via Google Sheets or Excel

• Grow into a role that includes supporting influencer contract finalization

• Assist with general operations and ad-hoc marketing support as needed

The Requirements:

• 2+ years of experience in community management or social media engagement

• 1+ years of hands-on experience with TikTok and Instagram, including a strong understanding of platform trends and internet culture

• Excellent written and verbal communication skills, with the ability to craft authentic, human, and on-brand responses

• Intuitive understanding of tone — knowing when to be witty, warm, educational, or supportive, and how to shift between them seamlessly

• Proficiency in Google Sheets or Microsoft Excel

• A genuine passion for connecting with people and building online communities

• Ability to work PST hours

Nice-to-Haves

• Familiarity with tools such as Sprout, Later, or Notion

• Experience using Gmail and Slack for team communication

• Interest in beauty, skincare, or luxury lifestyle brands

• Awareness of key players and trends within the American beauty industry

We are looking for someone who wants to grow as part of a team. Ideal candidates desire to learn and grow and take on more responsibilities along the way. Join our team now!