COMMUNITY ASSOCIATE

City of New York; All (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading city agency is seeking a Community Associate to coordinate the resolution of Tort Claims against the New York City Housing Authority. The role involves communication with residents and staff, data management, and policy recommendations to improve efficiency. Ideal candidates will have strong analytical and communication skills, with a commitment to community service. Benefits include medical plans and pension options.

Benefits

Medical Plans

Deferred Compensation

Pension through NYCERS

Community Service Loan Forgiveness

Qualifications

• 3 years of community work or related activities required.
• Equivalent education and/or experience accepted.

Responsibilities

• Developing engagement and communication strategies regarding Tort Claims.
• Overseeing communication between NYCHA staff and residents.
• Preparing planning documents for outside counsel engagement.

Skills

Analytical Skills

Organizational Skills

Data Entry Skills

Interpersonal Skills

Communication Skills

Education

High School Diploma

Job description

Position: Community Associate - 56057

The Tort Division of the Law Department collaborates with development staff, residents, and third parties to identify, investigate, and resolve Tort Claims against the New York City Housing Authority (NYCHA), aiming to minimize disposition costs.

The role involves coordinating the cost-effective resolution of relevant matters by gathering information and serving as a contact point for impacted individuals. Work varies in difficulty and responsibility and is performed under supervision by legal staff and attorneys. Responsibilities include:

1. Developing and implementing engagement and communication strategies with development staff, NYCHA residents, and other impacted parties regarding Tort Claims.
2. Overseeing communication between NYCHA staff, residents, and the Law Department to support efficient claim disposition.
3. Preparing planning and strategy documents for funding and contractual engagement of outside counsel, investigators, and vendors.
4. Creating evaluation reports, analyzing data, and reviewing program plans, funding, and performance within the Tort division.
5. Providing authoritative interpretations of complex issues.
6. Entering data accurately into designated systems from various sources.
7. Verifying data accuracy and consistency, checking for errors and duplicates.
8. Recommending policies and procedures to improve division efficiency.
9. Performing other clerical operations, including Kronos management.

Minimum Qualifications

1. High school diploma or equivalent plus three years of community work or related activities, or
2. Equivalent education and/or experience.

Preferred Skills

• Excellent analytical, organizational, and data entry skills, along with strong interpersonal skills for regular interaction with NYCHA staff.
• Excellent written and oral communication skills.

Additional Information

NYCHA employees applying for transfers, promotions, or level changes must have served at their current location and in their current title and level for at least one year. NYCHA encourages residents to apply. Benefits include medical plans, deferred compensation, and a pension through NYCERS.

Applicants should carefully review the minimum qualifications before applying.

Community Service Loan Forgiveness

Eligible employees may qualify for federal and state loan forgiveness programs. More information is available at https://studentaid.gov/pslf/.

Residency Requirement

NYCHA has no residency requirements.

Equal Opportunity Employment

The City of New York is committed to diversity and providing a discrimination-free work environment, respecting all legally protected characteristics.