Community Administrative Assistant – Office & Customer Support

Associa; New York (NY); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Associa is seeking an Administrative Assistant to support general office activities and projects. The role includes handling customer service interactions, keeping association documents organized, and assisting community managers with board packages.

Under moderate supervision, the position may involve contact with homeowners and board members. Strong Microsoft Office skills and professional communication are essential for success in this role.

Qualifications

• High School Diploma or GED is required.
• At least one year of directly related or closely related experience.
• Proficiency in Microsoft Office and professional customer service.

Responsabilités

• Update and file association documents for Community Managers.
• Arrange for delivery and pick up of documents from storage when necessary.
• Update homeowner and association information in C3 and shared files.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Process print jobs, scanning and faxing as general office support when needed.
• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors.
• Follow through on various requests.
• Review invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.
• Prepares and assists community managers with monthly board packages and in house mailings.
• Relieves concierge/reception on an as needed basis.

Connaissances

Microsoft Office

Customer service

Business correspondence

Stakeholder coordination

Time management

Confidentiality

Formation

High School Diploma or GED

Description du poste

Associa is seeking an Administrative Assistant to support general office activities and projects. The role includes handling customer service interactions, keeping association documents organized, and assisting community managers with board packages.

Under moderate supervision, the position may involve contact with homeowners and board members. Strong Microsoft Office skills and professional communication are essential for success in this role.