Communications Dispatcher - Non-Emergency & Patrol Support

Montgomery Twp; Montgomery Township (Montgomery County); On-site; USD 44,000 - 60,000; Full time

Job summary

The Montgomery Twp is seeking a Dispatch Specialist to support sworn personnel and the public by handling non-emergency calls, monitoring CCTV, and coordinating radio communications on a Township channel. Strong communication skills and confidentiality are required.

The position is regular, full-time and non-exempt, with night, weekend, and holiday shifts on a rotating schedule to ensure continuous coverage within the communications unit.

Responsibilities

• Monitor the Record Management System (RMS), local, state, and Federal databases and perform data entry as necessary.
• Monitor and communicate with officers and agencies as needed, through the law enforcement radio channels (County Radio / Township Channel).
• Monitor the safety and security of prisoners and officers in the Detention Facility via CCTV.
• Assist sworn employees with law enforcement activities.
• Receive, prioritize, process and forward radio and phone calls for service to appropriate agencies/officers.
• Prepare and maintain records and files.
• Assist the public with general information/direction.
• Arrange arraignment hearings and assist with related paperwork.
• Handle checks, cash & money orders for reports, parking tickets and solicitation permits.
• Process solicitation permit application, mail, protection from abuse (PFA) orders, vacant home checks, PA One calls.
• Make notifications to PennDOT/Game Commission.
• Follow department policies and procedures in accordance with the duties and responsibilities of this position.

Job description

The Montgomery Twp is seeking a Dispatch Specialist to support sworn personnel and the public by handling non-emergency calls, monitoring CCTV, and coordinating radio communications on a Township channel. Strong communication skills and confidentiality are required.

The position is regular, full-time and non-exempt, with night, weekend, and holiday shifts on a rotating schedule to ensure continuous coverage within the communications unit.