Temporary Weekend Public Safety Dispatcher (Part-Time)

Montgomery College; Germantown (MD); On-site; USD 24,796 - 27,552; Part time

Job summary

Montgomery College, Central Services location in Rockville, Maryland, seeks two part‑time Temporary Public Safety Dispatchers to work weekends. This non‑exempt role involves handling routine and emergency calls, coordinating with campus officers and external agencies, and monitoring security and CCTV systems on campus.

Ideal candidates have a High School Diploma or GED and at least 1 year of customer service or dispatch experience.

Qualifications

• Requires high school diploma or GED and 1 year of customer service/dispatch experience.
• Ability to handle stressful situations and maintain confidentiality.
• Proficiency with computers, phones and MS Office/databases.
• Ability to work with diverse campus community and gather precise information.

Responsibilities

• Respond to routine and emergency calls via telephone or radio.
• Determine incident details and dispatch appropriate responders.
• Research information for officers and callers.
• Monitor security systems, CCTV and access points on campus.
• Coordinate with campus officers and external agencies during emergencies.
• Operate radio consoles, phones and computer systems and document calls.

Skills

Stress management

Confidentiality

Microsoft Office

Customer service

Questioning for information

Education

High School Diploma or GED

Tools

None

Job description

Montgomery College, Central Services location in Rockville, Maryland, seeks two part‑time Temporary Public Safety Dispatchers to work weekends. This non‑exempt role involves handling routine and emergency calls, coordinating with campus officers and external agencies, and monitoring security and CCTV systems on campus.

Ideal candidates have a High School Diploma or GED and at least 1 year of customer service or dispatch experience.