Commissions Support Specialist - Data-Driven & Growth-Ready

Ferretti Search; Cornelius (NC); Sur place; USD 55 000 - 60 000; Plein temps

Résumé du poste

Ferretti Search is seeking a Commission Support Specialist to join our Commissions team in a fast-paced environment, handling inquiries, calculations, and payments on a monthly cycle. You will ensure accurate and timely commission payments with a strong focus on organization and problem-solving.

The role offers training and a defined growth path into a Finance Analyst or Finance Specialist position, with opportunities to develop reporting and data analysis skills.

Qualifications

• Bachelor's degree in Finance preferred.
• Strong numerical ability and Excel skills.
• Excellent written and verbal communication.
• Detail-oriented with analytical mindset.

Responsabilités

• Respond promptly and professionally to inquiries from agents and other partners regarding commission payments, discrepancies, and other commission-related questions.
• Provide clear and concise explanations of commission plans, eligibility requirements, and payment procedures.
• Guide agents through the commission payment process and resolve any issues that arise.
• Investigate and resolve discrepancies in data, commission calculations, and payments.
• Identify and troubleshoot issues related to commission systems and processes.
• Maintain carrier commission schedules and other commission-specific resources.
• Audit and track down missing override commissions through the monthly policy reconciliation process.
• Serve as the direct point of contact for the third-party commissions loading team.
• Protect operations by keeping financial information confidential.
• Develop, maintain, and distribute ad-hoc reports.
• Support the team as needed during high-volume periods.

Connaissances

Excel proficiency

Analytical thinking

Attention to detail

Communication skills

CRM software

Independent worker

Team player

Formation

Bachelor's degree in Finance

Outils

CRM tool

Description du poste

Ferretti Search is seeking a Commission Support Specialist to join our Commissions team in a fast-paced environment, handling inquiries, calculations, and payments on a monthly cycle. You will ensure accurate and timely commission payments with a strong focus on organization and problem-solving.

The role offers training and a defined growth path into a Finance Analyst or Finance Specialist position, with opportunities to develop reporting and data analysis skills.