Commission Support & Payments Expert

Financial Independence Group; Cornelius (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Financial Independence Group (FIG) is seeking a detail-oriented Commission Support team member to provide daily operational support for commission calculations, payments, and inquiries. The role requires strong communication, problem-solving skills, and the ability to work with agents, carriers, and partners.

The ideal candidate will be highly organized, with a passion for finance and operations, proficient in Microsoft Excel and the Microsoft Office suite, and able to work effectively in a

Qualifications

• Must be highly organized and detail-oriented.
• Excellent communication and problem-solving skills.
• Proficient with Microsoft Office, especially Excel.
• Strong analytical abilities and attention to accuracy.

Responsibilities

• Respond promptly and professionally to inquiries from agents and partners regarding commission payments, discrepancies, and other commission-related questions.
• Provide clear explanations of commission plans, eligibility requirements, and payment procedures.
• Guide agents through the commission payment process and resolve issues.
• Investigate and resolve data, commission calculations, and payment discrepancies.
• Identify and troubleshoot issues related to commission systems and processes.

Skills

Detail-oriented

Excellent communication

Analytical skills

Team player

Independent worker

Tools

Microsoft Office (Excel)

Job description

Financial Independence Group (FIG) is seeking a detail-oriented Commission Support team member to provide daily operational support for commission calculations, payments, and inquiries. The role requires strong communication, problem-solving skills, and the ability to work with agents, carriers, and partners.

The ideal candidate will be highly organized, with a passion for finance and operations, proficient in Microsoft Excel and the Microsoft Office suite, and able to work effectively in a