Commissions & Contracts Ops Specialist

Talentify; West Des Moines (IA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Job summary

Aston Carter is seeking an Operations Coordinator for a full-time, onsite six-month assignment in West Des Moines, IA. You will provide commissions and contracting support to agents and business partners, handling inquiries across channels and ensuring high-quality service throughout fast-paced, time-sensitive workflows.

Responsibilities include maintaining knowledge of services and rules, managing multiple systems, documenting actions, and driving process improvements.

Qualifications

• Bachelor’s degree preferred.
• Experience providing administrative support in a production or process-driven environment.
• Familiarity with tax reporting, agent adjustments, and commission calculations is advantageous.

Responsibilities

• Provide accurate and timely commissions and contracting-related support to agents and business partners.
• Respond to agent-facing inquiries with relevance and accuracy in a fast-paced environment.
• Process requests while maintaining quality and service standards.
• Support leadership by resolving escalated issues and completing complex requests.

Skills

Data entry

Microsoft Office

Administrative support

Email management

Communication skills

Teamwork

Problem resolution

Organizational skills

Industry knowledge

Education

Bachelor’s degree preferred

Tools

None

Job description

Aston Carter is seeking an Operations Coordinator for a full-time, onsite six-month assignment in West Des Moines, IA. You will provide commissions and contracting support to agents and business partners, handling inquiries across channels and ensuring high-quality service throughout fast-paced, time-sensitive workflows.

Responsibilities include maintaining knowledge of services and rules, managing multiple systems, documenting actions, and driving process improvements.