Commission-Eligible Inside Sales Representative

Express Employment Professionals - Cincinnati East; Dublin (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Professional development

Job summary

Express Employment Professionals - Cincinnati East is seeking an Inside Sales Representative to drive new business, manage customer relationships, and support the sales process from initial contact through order completion. The role emphasizes strong communication and a results-driven mindset.

The candidate will handle quotes, proposals, and CRM records while collaborating with operations and management to ensure customer satisfaction.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• 2+ years of sales, customer service, account management, or related experience preferred.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency with Microsoft Office and CRM software.
• Excellent organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, goal-oriented, and able to work independently and as part of a team.

Responsibilities

• Develop and maintain relationships with new and existing customers.
• Prospect and qualify leads through phone, email, and other communication channels.
• Respond to customer inquiries and provide product or service information.
• Prepare and follow up on quotes, proposals, and sales orders.
• Maintain accurate customer records and sales activities in CRM systems.
• Coordinate with operations, customer service, and management to ensure customer satisfaction.
• Identify customer needs and recommend appropriate solutions.
• Meet or exceed sales goals and performance metrics.
• Conduct follow-up calls to nurture leads and maintain ongoing customer relationships.
• Stay informed about company products, services, pricing, and industry trends.

Skills

Strong communication

Negotiation

Interpersonal skills

Microsoft Office

CRM software

Organizational skills

Time management

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

CRM software

Job description

Express Employment Professionals - Cincinnati East is seeking an Inside Sales Representative to drive new business, manage customer relationships, and support the sales process from initial contact through order completion. The role emphasizes strong communication and a results-driven mindset.

The candidate will handle quotes, proposals, and CRM records while collaborating with operations and management to ensure customer satisfaction.