Electrical Inside Sales & Customer Support Specialist

Express Employment Professionals - Cincinnati East; Bend (OR); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Holidays

Paid Vacation

Paid Sick Leave

HSA with Company Match

FSA

Teledoc Services

Pregnancy and New Parent Leave

Profit Sharing

Job summary

Express Employment Professionals - Cincinnati East seeks an Inside Sales & Customer Service Representative to support electrical and industrial distribution customers. You will work with contractors and manufacturers to find the products and solutions they need, providing attentive service in a fast-paced environment.

Experience in the electrical industry is preferred, but a positive attitude, strong communication skills, and a willingness to learn are equally valued.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with solid organizational abilities.
• Ability to multitask in a fast-paced environment.
• Willingness to learn about electrical industry products is important.

Responsibilities

• Provide outstanding customer service via phone, email, and in-person interactions.
• Process customer orders accurately and efficiently.
• Prepare and manage customer quotes.
• Build and maintain strong customer relationships.
• Follow up on orders, quotes, and product availability.
• Partner with outside sales representatives and internal departments to meet customer needs.
• Meet or exceed monthly sales goals.
• Stay current on products, services, and industry developments.
• Identify opportunities to improve customer service and internal processes.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Technical aptitude

Teamwork

Customer-focused mindset

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

Express Employment Professionals - Cincinnati East seeks an Inside Sales & Customer Service Representative to support electrical and industrial distribution customers. You will work with contractors and manufacturers to find the products and solutions they need, providing attentive service in a fast-paced environment.

Experience in the electrical industry is preferred, but a positive attitude, strong communication skills, and a willingness to learn are equally valued.