Commission-Driven Outbound Appointment Specialist

iAG Wireless | AT&T Authorized Retailer; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

iAG Wireless in Grand Rapids, MI is seeking a motivated Client Retention & Appointment Specialist to connect with customers by phone, generate interest, and schedule qualified appointments at our local retail locations.

This high-activity role emphasizes outbound calling—roughly 120–200 calls per day—aimed at building relationships, uncovering opportunities, and driving traffic to our stores where sales teams can close.

Responsibilities

• Conduct a high volume of outbound customer calls each day
• Speak with new and existing customers about opportunities
• Identify customer needs and create interest in visiting Grand Rapids locations
• Schedule qualified appointments directly with stores
• Follow up with interested customers
• Maintain accurate customer and appointment information
• Collaborate with retail teams to track appointment results
• Aim for daily/weekly call, appointment, and sales targets
• Build and maintain a pipeline of potential customers

Job description

iAG Wireless in Grand Rapids, MI is seeking a motivated Client Retention & Appointment Specialist to connect with customers by phone, generate interest, and schedule qualified appointments at our local retail locations.

This high-activity role emphasizes outbound calling—roughly 120–200 calls per day—aimed at building relationships, uncovering opportunities, and driving traffic to our stores where sales teams can close.