Commissioned Wireless Sales Agent – Outbound & Retention

TCC, Verizon Authorized Retailer; United States; On-site; USD 40,000 - 70,000; Full time

Job summary

TCC, Verizon Authorized Retailer is seeking a results-driven sales professional to manage outbound calls and handle incoming traffic from Verizon Wireless customers. The role focuses on retention, promoting wireless solutions, and building lasting customer relationships across the country.

You will exceed monthly goals through product knowledge, pricing promotions, and direct selling tools, with commission incentives and ongoing training.

Qualifications

• 3+ years experience and success in a commissionable sales position preferred.
• Previous call center or wireless experience a plus.
• Energetic yet compassionate phone skills required.
• Great problem-solving ability.
• Highly motivational and possesses persuasion skills.

Responsibilities

• Handle outgoing interactions daily with existing customers regarding account opportunities.
• Leverage selling tools as necessary.
• Identify opportunities to save customers money or provide additional value through rate plan analysis.
• Identify opportunities to add new lines of service including Smartphones, Tablets, Mobile Internet and more.
• Communicate effectively and work independently as a key team member.
• Maintain scheduled callbacks and follow ups.
• Document all calls, tasks and appointments.
• Create a positive wireless experience that complements Verizon Wireless.

Skills

Commissioned sales

Call center experience

Excellent communication

Persuasion skills

Tools

Salesforce CRM

MS Office

Job description

TCC, Verizon Authorized Retailer is seeking a results-driven sales professional to manage outbound calls and handle incoming traffic from Verizon Wireless customers. The role focuses on retention, promoting wireless solutions, and building lasting customer relationships across the country.

You will exceed monthly goals through product knowledge, pricing promotions, and direct selling tools, with commission incentives and ongoing training.