Commercial Solutions Engineering Leader (Pre-Sales)

Talkdesk, Inc.; Northern (KY); Hybrid; USD 203,000 - 305,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Paid Sick Leave

Job summary

Talkdesk, Inc. is seeking an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing team of Solutions Engineers in the Commercial Vertical.

This is a pre-sales leadership role focused on business storytelling and executive presence alongside technical expertise. You will coach SEs to drive value-driven conversations, design compelling demonstrations, and collaborate with Sales, Product, and Partner teams to accelerate adoption and revenue growth across the US

Responsibilities

• Lead a Solutions Engineering team to develop and execute go-to-market strategies and customer-facing activities.
• Partner with the HLS Sales leader to drive business growth through opportunities aligned with Talkdesk differentiators.
• Bring a growth-oriented Presales perspective to opportunity qualification and pursuit for the HLS team.
• Grow and develop the Global Solutions team; hire to growth plan; lead process improvements and set visionary goals.
• Nurture and be role-model of growth mindset, keeping SEs motivated in a fast-paced environment.
• Inspire collaboration across stakeholders to support Talkdesk’s global sales strategy; build relationships with executives, sales, professional services, other value add teams in Global Solution Engineering and more.
• Partner with Product, Engineering, Support to assure timely delivery of feature requests and fixes.

Job description

Talkdesk, Inc. is seeking an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing team of Solutions Engineers in the Commercial Vertical.

This is a pre-sales leadership role focused on business storytelling and executive presence alongside technical expertise. You will coach SEs to drive value-driven conversations, design compelling demonstrations, and collaborate with Sales, Product, and Partner teams to accelerate adoption and revenue growth across the US