Commercial Solutions Engineering Lead

Talkdesk

Phoenix (AZ)

On-site

USD 205,000 - 305,000

Full time

14 days+
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Benefits offered by this job

Health Insurance
Paid Time Off
Paid Holidays
Paid Sick Leave
Equity incentives

Job summary

Talkdesk is seeking an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing SE team in the Commercial vertical. This Pre-sales leadership role focuses on customer-facing technical consulting, business storytelling, and executive presence to drive value-driven engagements.

You will coach SEs, craft solution demonstrations, and design architectures that integrate Talkdesk solutions into customers’ environments, collaborating with Sales, Product, and Partner

Qualifications

  • 3 to 5 years of experience leading Sales Engineering teams, as a member of Sales leadership
  • Strong knowledge of Commercial accounts
  • Executive presence and coaching mentality
  • Knowledge of AI systems and willingness to get AI certification

Responsibilities

  • Lead a Solutions Engineering team and drive go-to-market strategies for the Commercial vertical
  • Partner with Sales, Product and Partner teams to accelerate adoption and revenue growth
  • Coach SEs to conduct value-driven conversations and design compelling solution demonstrations
  • Build and maintain relationships with senior stakeholders to influence strategy and change
  • Collaborate with internal teams to ensure timely delivery of feature requests and support

Skills

Executive presence
Sales engineering leadership
AI certification willingness

Job description

Talkdesk is seeking an experienced Manager, Solutions Engineering - Commercial to lead and grow a high-performing SE team in the Commercial vertical. This Pre-sales leadership role focuses on customer-facing technical consulting, business storytelling, and executive presence to drive value-driven engagements.

You will coach SEs, craft solution demonstrations, and design architectures that integrate Talkdesk solutions into customers’ environments, collaborating with Sales, Product, and Partner

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