Commercial Sales Ops Pro II: Growth & Analytics

TK Elevator; Atlanta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

FSA and HSA options

401(k) with company match

Paid vacation and holidays

Job summary

TK Elevator in Atlanta, GA seeks a Commercial Sales Operations Specialist to support the Spare Parts Business Center (SBC) growth and efficiency. You will manage quotes, analyze sales trends, and drive customer opportunity development with cross-functional teams.

The role requires analytical skills, strong Excel/CRM proficiency, and the ability to prioritize in a fast-paced environment, contributing to revenue growth and improved customer engagement.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, Analytics, or related field preferred
• 2–5 years of experience in sales operations, commercial operations, customer support, analytics, or related business functions preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in Microsoft Excel required
• Experience with ERP systems, CRM platforms, Power BI, Salesforce, Oracle, or similar systems preferred
• Strong communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated with strong attention to detail and follow-through

Responsibilities

• Monitor and manage open quote backlog to ensure timely follow-up and customer responsiveness
• Partner with Business Development Managers and Customer Service teams to identify and recover stalled or aging opportunities
• Track quote activity, conversion trends, and backlog metrics to support sales performance improvement
• Assist with proactive customer follow-up on quotations, promotions, and targeted sales initiatives
• Analyze sales trends, customer purchasing behaviors, and market opportunities to support business growth strategies
• Develop and maintain recurring commercial reports and dashboards related to revenue, order intake, quote conversion, and customer activity
• Identify trends, gaps, and opportunities within product categories, customer accounts, and sales channels
• Support management with ad hoc analysis and business insights to improve decision-making
• Work closely with Sales, Customer Service, Marketing, Pricing, Purchasing, and Operations teams to support commercial initiatives
• Assist in developing and improving processes that increase efficiency, visibility, and scalability across the business
• Participate in continuous improvement initiatives focused on customer experience and revenue growth

Skills

Analytical thinking

Excel proficiency

Cross-functional collaboration

Communication

Attention to detail

Multi-tasking

Education

Bachelor’s degree in Business, Marketing, Finance, Analytics, or related field

Tools

ERP systems

CRM platforms

Power BI

Salesforce

Oracle

Job description

TK Elevator in Atlanta, GA seeks a Commercial Sales Operations Specialist to support the Spare Parts Business Center (SBC) growth and efficiency. You will manage quotes, analyze sales trends, and drive customer opportunity development with cross-functional teams.

The role requires analytical skills, strong Excel/CRM proficiency, and the ability to prioritize in a fast-paced environment, contributing to revenue growth and improved customer engagement.