Commercial Relationship Manager

Prosperity Bank; Lubbock (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Prosperity Bank in Lubbock, TX seeks a Commercial Relationship Officer (Full Time) to support the banking center team in maintaining strong commercial customer relationships. This role requires deep product knowledge and the ability to resolve issues professionally.

The position involves closing and opening accounts, handling account revisions, renewing time deposits, and coordinating wire requests while partnering with Treasury Support and Sales. Hours are Monday–Friday, 8:00 AM–5:00 PM.

Qualifications

• Associate degree in business or a related field or equivalent combination of training and work experience.
• 5 years of Banking Center Manager experience and 5 years minimum in customer service, retail and commercial.
• Thorough knowledge of Bank services and products; familiarity with branch policies and procedures.

Responsibilities

• Provide guidance on financial services to staff.
• Open and close accounts; conduct account revisions; renew time deposits; maintain accounts for all products.
• Process and ensure accuracy of commercial wire requests; support Public Fund depository contracts renewal.
• Protect customers from fraudulent activity; work with Treasury/ Sales to resolve issues.
• Manage duties in the absence of the Banking Center Manager; supervise retail associates when needed.

Skills

Communication skills

Microsoft Word

Microsoft Excel

Customer service

Multitasking

Problem solving

Education

Associate degree in business or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Prosperity Bank in Lubbock, TX seeks a Commercial Relationship Officer (Full Time) to support the banking center team in maintaining strong commercial customer relationships. This role requires deep product knowledge and the ability to resolve issues professionally.

The position involves closing and opening accounts, handling account revisions, renewing time deposits, and coordinating wire requests while partnering with Treasury Support and Sales. Hours are Monday–Friday, 8:00 AM–5:00 PM.