Commercial Printing Customer Service Representative

INTIHAR HOLDING CO; Sully Square (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

A dynamic printing company in Virginia is seeking an experienced Customer Service professional to oversee customer service operations in a fast-paced environment. Candidates should have at least 3 years of print production experience and strong knowledge of business practices. Proficiency in Adobe InDesign is essential. This role includes managing customer interactions, production meetings, and warehouse operations.

Qualifications

• Minimum of 3 years in print production.
• Previous customer service experience is preferred.
• Strong understanding of operations management.

Responsibilities

• Oversee operational aspects of the business.
• Work directly with customers, managing proofs.
• Contribute to processes that increase efficiency.
• Oversee warehouse operations and inventory.

Skills

Customer service skills

Communication

Organizational skills

Adobe InDesign

Business practices knowledge

Tools

Adobe Cloud

Job description

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking an experienced Customer Service professional to join our team. In this role, you will oversee customer service for a high paced print and direct mail business.

Responsibilities

Oversee operational aspects of the business

Work directly with customers, providing proofs, delivering jobs on time.

Manage production meetings

Contribute to systems, processes, and procedures to increase efficiency and profitability

Oversee warehouse operations and inventory control

Qualifications

At least 3 years in print production

Previous experience as a customer service professional is preferred

A solid understanding of organizational effectiveness and operations management

Intermediate to expert level experience in Adobe Cloud, especially InDesign

Excellent verbal and written communication

Knowledge of sound business practices