Commercial MEP Director of Service

Goodwin Recruiting; Exeter (NH); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Full health insurance

Generous vacation/PTO

401K

Bonuses

Company-paid advanced training

Employee-first culture

Job summary

Goodwin Recruiting is seeking an experienced Commercial Director of Service for a long-tenured MEP company. The role leads service delivery across commercial HVAC, plumbing, electrical, and mechanical systems, with responsibility for strategy, P&L, and growth.

The ideal candidate has 7+ years of leadership in the industry, proven ability to drive profitable growth, and strong budgeting, forecasting, and KPI management.

Qualifications

• Minimum of 7 years of progressive leadership experience in the commercial HVAC, plumbing, electrical, mechanical industry.
• Leadership over a substantial business or division.
• Demonstrated success setting strategy, leading managers, managing P&L and delivering profitable growth.
• Strong command of budgeting, forecasting, pricing, job costing, operational KPIs, resource planning and financial decision-making.
• Sound understanding of preventative maintenance, field-service delivery, emergency response, commercial mechanical systems and customer expectations.
• Proficiency with service management software and Microsoft Office applications.
• Industry licenses or certification.
• Ability to pass background screening and drug testing, if required.

Skills

Leadership

P&L management

Budgeting

Forecasting

Pricing

KPIs

Resource planning

Financial decision-making

Executive communication

Team relationship building

Problem solving

Decision making

Motivating technicians

Education

Technical education

Business education

Professional credentials

Tools

Service management software

Microsoft Office

Job description

Immediate opening for an experienced Commercial Director of Service for a long-tenured and reputable MEP company!

Benefits

• All benefits start on date of hire
• Full health insurance and benefits
• Generous vacation/PTO
• 401K
• Bonuses
• Company-paid advanced training
• Employee-first culture

Requirements

• Minimum of 7 years of progressive leadership experience in the commercial HVAC, plumbing, electrical, mechanical industry
• Leadership over a substantial business or division
• Demonstrated success setting strategy, leading managers, managing P&L and delivering profitable growth
• Strong command of budgeting, forecasting, pricing, job costing, operational KPIs, resource planning and financial decision-making
• Sound understanding of preventative maintenance, field-service delivery, emergency response, commercial mechanical systems and customer expectations
• Proficiency with service management software and Microsoft Office applications
• Industry licenses or certification
• Ability to pass background screening and drug testing, if required

Soft Skills Requirements

• Ultimate integrity and professionalism
• Executive level communication, team relationship building and the ability to translate strategy into measurable results
• Strong problem solving and decision-making abilities
• Possess a strong personal desire for improvement; and desire to motivate HVAC technicians to be better tomorrow than they are today

Preferred Background & Skills

• Experience with commercial and institutional accounts, recurring maintenance agreement growth, equipment upgrades, retrofits, controls, and owner-direct project delivery
• Experience implementing service-management technology, dashboards, operating processes, or organizational change
• Relevant technical education, business education, professional credentials, or equivalent experience

Miko Lukas